Frequently Asked Questions
Everything you need to know about your ICON Amsterdam experience.
What is your return policy?
We offer a 30-day return window for all items in their original, unworn condition with tags attached. Please note that return shipping costs are the responsibility of the customer unless the item is defective.
How long does shipping take?
Domestic orders within the Netherlands typically arrive in 1-2 business days. International shipping varies by location but generally takes 5-10 business days depending on the selected courier.
How do I find my perfect size?
Each product page features a detailed size guide. Our garments are designed for a tailored, athletic fit; if you prefer a looser feel, we recommend sizing up.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, iDEAL, Klarna, and Apple Pay for a secure and seamless checkout.
Can I track my order?
Yes, once your order is dispatched, you will receive a shipping confirmation email containing a tracking link to monitor your delivery in real-time.
Are your products sustainably made?
At ICON Amsterdam, we prioritize quality and longevity. We work with ethical manufacturers to ensure our premium fabrics and production processes meet high standards of durability and social responsibility.